It is now easier than ever to collect rewards when you visit your local IMO Car Wash - we have put together a handy guide so you have all the information you need to collect rewards via the IMO app. We are delighted to have made this a completely paperless and automated transaction so all you have to do it collect and redeem your rewards.
The facts:
- Rewards can only be collected via the IMO app
- Rewards are only available when purchased as a single wash via the app ( not available on bundled or multi-buy washes)
- Rewards will automatically be added after your car has been washed
Download the IMO now to activate your Rewards Card and be one step closer to a wash with love from IMO.
Rewards = free washes
Have 3 washes and receive £2 off your next Ultra HD wash
Have 6 washes and receive an Ultra HD with wash with love from us!
Collect Rewards in 3 easy steps:
Step one
Purchase a wash. Rewards* can be collected where indicated and only on single wash app purchases.
Step two
Visit your local IMO, and show your pre-paid wash voucher in your app wallet to the attendant.
Step three
Your reward will appear in your IMO app wallet on your Rewards Card automatically after your car has been washed.
FAQs
Why have I only got 1 Rewards Card now? We have now replaced the Rewards programme so you will only have one loyalty card in your IMO app wallet
Can I still get a Reward for my Triple Foam car washes? Yes, we have now made it even easier to collect Rewards by adding more wash programmes to the Rewards scheme.
Which washes qualify for the Rewards programme? To see which pre-paid washes qualify for Rewards, head to the app, and press purchase by app, all the washes with a heart indicated will add a stamp to your Rewards Card once you get your car washed. The washes that will add a stamp include single pre-paid purchases for Ceramic XTR, Ultra HD, Rain Guard, Total Wax, Diamond Wax and Triple Foam.
I have purchased a wash via the app, but my Rewards Card has not been updated: Your Rewards Card will only be updated once you have used your single pre-paid washed voucher
I have purchased a wash via the app, but my Rewards Card has not been updated: Your rewards card will only be updated once you have used your single pre-paid washed voucher at your local IMO Car Wash
Where is the QR code that I normally get scanned to collect stamps? You no longer need to scan your Rewards Card as your stamps will automatically be added after your car is washed.
How do I know if my stamps have been added? You can simply click on the Rewards section in the app and this will show you how many stamps you have on your card
I have purchased a bundle of washes and have used one of my wash vouchers, but did not get a stamp on my Rewards Card after I visit an IMO Car Wash. Rewards are exclusively available on single washes only, when purchased via the app.
Are there any car washes that do not qualify for the rewards programme? Yes, our Eco Wash and Eco Plus washes do not qualify, as well as any of our 2x, 3x, 6x, and 12x bundles.
I had my car washed 3 times and received my £2 off wash voucher, however, it has vanished from my app? Both the £2 off Ultra HD voucher (received after 3 washes) and the complimentary Ultra HD voucher (received after 6 washes) are only valid for use for 30 days from the point of issuance.
Where have all the stamps on my Rewards Card gone? After 12 months your rewards card will re-set and start again from the beginning.